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Personal data user

 

The personal data collected from users is intended to provide the services of the website, to improve them and to maintain a secure environment.

 

  • access and use of the website by the user;

  • management of the operation and optimization of the website; 

  • organization of the conditions of use of payment services; 

  • verification, identification and authentication of data transmitted by the user; 

  • implementation of user assistance; 

  • personalization of services by displaying advertisements based on the user's browsing history, according to their preferences; 

  • prevention and detection of fraud, malware and management of security incidents;

  • management of any disputes with users; 

  • sending commercial and advertising information, based on user preferences.  

 

Purpose of the processing of personal data on the website

 

Management of the order: The information of the personal data collected for the purposes of distance selling is mandatory for the confirmation, and the validation of the customer's order as well as its follow-up and its shipment, in their absence, the customer's order cannot be treated.

 

Fight against fraud: Personal data may be processed in order to prevent and detect possible fraud.  

 

Customer communication: Commercial data may be kept for commercial purposes, in particular in the context of the newsletter. The Buyer has the possibility of unsubscribing.  

 

Sharing personal data with third parties  

 

Personal data may be shared with third-party companies in the following cases:

  • when the user uses the payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has signed contracts;

  • when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions and regulations applicable to data protection. personal character; 

  • If required by law, the website may carry out the transmission of data to comply with a decision of the judicial or administrative authorities;

  • If the website is involved in a merger, acquisition, sale of assets or receivership procedure, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before the personal data is transferred to a third party.


 

Duration of retention of personal data

 

Personal data will be kept for the duration of the commercial relationship and up to 5 years after the last order.  

 

Invoices and orders will be kept for the legal and tax retention periods in force.  

 

Security and privacy  

 

The website implements organizational, technical, software and physical security measures to protect personal data against alteration, destruction and unauthorized access.  

 

Such diligence cannot be analyzed as an obligation of result.  

 

Implementation of user rights  

 

In application of the regulations applicable to personal data, users have the rights mentioned below which they can exercise by making their request to the following address:

 

  • The right of access: they can exercise their right of access, to know the personal data concerning them. In this case, before  the implementation of this right, the website may request proof of the user's identity in order to verify its accuracy. 

  • The right of rectification: if the personal data held by the website is inaccurate, they can request that the information be updated. 

  • The right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws. 

  • The right to limit processing: users can request that the processing of data be limited in accordance with the assumptions provided by the General Data Protection Regulation (“GDPR”).

  • The right to object to the processing of data: users can object to their data being processed in accordance with the assumptions provided for by the GDPR. 

  • The right to portability: they can request that the website give them the personal data provided to them to transmit them to a new website.

 

Evolution of this clause  

 

The website reserves the right to make any changes to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by email, within 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the option of deleting his account. 

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